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Customer Comments

Over the last 35 years, Redwood Security has received thousands of compliments regarding our installation designs, service, office personnel, installers and equipment. These compliments are the result of Redwood's one and only goal to make each and every customer completely satisfied for as long as they are a customer of Redwood Security. This is a sampling of comments received by Redwood Security Systems, Inc.

All were handwritten by the customer and are on file. No incentives were offered for favorable comments.


Mr. C. S. -San Anselmo

"Guys were great!  System works perfectly.  Thanks!"

Mr. J. P. -Tiburon

"The installer is excellent-a real asset to your company."

Mr. M. -Tiburon

"Very friendly and responsive."

Mrs. E. R. -Sausalito

"We love the simplicity!"

Mr. A. T. -San Francisco

"Job well done!  The installer was excellent and creative."

Mrs. C. H. -Sausalito

"We are very pleased!

Mr. D. K. -San Rafael

"Overall I was very pleased with Redwood Security."

Mrs. N. C. -Mill Valley

"Everything has been very well done."

Mr. Z. -Mill Valley

"Couldn't be better."

Mrs. E. K. -Novato

"Very professional."

Mrs. J. K. -Mill Valley

"The installer was great!"

Mr. R. M. -Mill Valley

"Very professional all around."

Mrs. A. S. -Tiburon

"The sales rep was very professional."

Mr. C. S. -San Rafael

"Professional as always."

Mr. B. C. -Mill Valley

"Everyone I've encountered in person and over the phone has been very friendly, helpful and professional and very knowledgeable about the systems.  Thank you!" 

Mr. B. -Mill Valley

"Overall great job."

Mrs. V. F. -Corte Madera

"Excellent service!  Thank you!"

Mr. J. R. -Mill Valley

"The service tech is simply great!"

Mrs. J. N. -Mill Valley

"Excellent job with the installation!  Thank you!"

Mrs. E. T. -Larkspur

"Thank you for everything!  Great job!"

Mr. A. H. -Novato

"The installer was very pleasant and considerate of our needs as a busy animal hospital."

Mrs. K. P. -Tiburon

"Your technician came to my home to make adjustments to my system.  I want to compliment you on the excellent service he gave.  He did not rush through explanations and was very patient making sure I understood everything.  You are to be complimented on this fine employee representing your company."

Mr. T. O. -San Francisco


Mr. F. -Mill Valley


Mr. J. E. -San Francisco

"The service department has been very helpful."

Mr. E. R. -San Rafael

"The installer was very professional and friendly."

Mr. & Mrs. T. C. -Mill Valley

"Every person we dealt with was very professional and genuinely nice."

Mrs. L. -San Rafael

"The installer was excellent!  You couldn't ask for a better employee...prompt, professional, polite and thorough!"

Mr. & Mrs. L. K. -Sausalito

"We like talking to a business, not a menu."

Mr. B. -Novato

"We were very satisfied with everyone connected with your company from beginning to end."

Mr. F. -Kentfield

"Always been great."

Mr. D. H. -San Anselmo

"Very responsive service department."

Mr. J. J. -San Rafael

"The salesman was a breeze to deal with."

Mr. D. C. -Larkspur

"Very positive experience."

Mr. S. L. -Novato

"Outstanding service from sales through installation.  Thanks!"

Mr. G. C. -San Rafael

"Everyone has been courteous, helpful and efficient-Thank you!"

Mr. J. N. -San Rafael

"Very professional-thank you!"

Mr. P. G. -Corte Madera

"I wanted management to know what a great job the installer did in coming to fix the system.  Very prompt, excellent service.   He gets a gold star!"

Mrs. E. Z. -San Rafael

"Wanted to let you know that the installer did a fabulous job!  Clean and courteous. Very pleased with Redwood Security."

Mr. K. R. -Fairfax

"Thank you for your excellent support and service."

Mr. & Mrs. B. C. -San Rafael

"Just a note to let you know what an outstanding job the installer did.   He worked in a most efficient way on difficult terrain....a steep hill, many stairs and tight crawl spaces.  His manner was always friendly and professional.  He tested and explained everything and removed his shoes when in the house.  A thoughtful touch which we appreciated.  Redwood Security is the best!"

Mr. R. B. -San Francisco

"You know what you are doing.  The system is first rate."

Mr. J. E. -Mill Valley

"Our installer was fabulous."

Mr. R. K. -Inverness

"Thanks so much for the prompt service."

Mr. K. T. -San Rafael

"Your staff is responsive and helpful."

Mr. M. T. -San Rafael

"We have been very pleased with the service department.  they have been very helpful."

Mrs. B. O. -San Francisco

"Very, very pleased."

Mr. W. A. -Novato

"Very, very happy with the system and service level."

Mrs. J. S. -Mill Valley

"Everyone has been great to work with.  I especially want to thank the team who completed the installation.  They were here most of the day and did a great job.  Thanks!"