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Customer Comments

Over the last 35 years, Redwood Security has received thousands of compliments regarding our installation designs, service, office personnel, installers and equipment. These compliments are the result of Redwood's one and only goal to make each and every customer completely satisfied for as long as they are a customer of Redwood Security. This is a sampling of comments received by Redwood Security Systems, Inc.

All were handwritten by the customer and are on file. No incentives were offered for favorable comments.


Mr. P. G. -Mill Valley

"On the money.   Excellent work and service.  The installer did a great job for us."

Mrs. J. G. -Novato

"More than excellent."

Mr. J. C. -San Rafael

"Very happy with the entire process."

Mr. D. K. -Mill Valley

"Great team that installed!"

Mr. N. B. -Mill Valley

"Very professional installation.  Attentive to detail."

Mr. D. F. -Fairfax

"Very professional installer, equipment works fine."

Mrs. L. B. -San Geronimo

"I found the installer to be great!"

Mr. & Mrs. K. P. -Novato

"Our contacts with the service department and the installer were very postive."

Mrs. K. H. -Mill Valley

"The system is very good.  Thanks."

Mr. J. D. -Novato

"Excellent.   The team are 2nd to no one."

Mrs. C. B. -San Rafael

"The installer was very professional and informative."

Mrs. C. E. -Sausalito

"Very professional."

Mr. C. C. -Greenbrae

"Very efficient, clean and courteous."

Mr. A. P. -Novato

"Excellent!  Thanks again."

Mr. J. K. -San Francisco

"Very prompt was important to us.  Thank you!"

Mr. G. -Mill Valley


Mr. B. C. -Ross

"All were very good."

Mr. M. C. -Novato

"Friendly, professional, great!   Thanks!"

Mr. P. C. -Mill Valley

"Very nice staff!"

Mrs. N. C. -San Anselmo

"We are very happy customers.  The salesman and installer were both helpful and personable.  Congratulations on two fine representatives of your company!"  

Mr. R. S. -Tiburon

"The sales representative was helpful.  The installer was great!"

Mr. T. B. -Ross

"Excellent job!!"

Mrs. B. -Tiburon

"The installer was amazing, a great employee.  The service manager was very thorough and easy to talk to."

Mr. D. A. -Larkspur

"Great job."

Mrs. C. H. -Kentfield

"The installers did a great job."

Mr. A. D. -San Rafael

"What a delightful person the tech is!  I enjoyed having him here and he did excellent work.  Thank you so much!"


Mr. S. H. -San Rafael


Mrs. S. R. -San Rafael

"Thanks so much for a great job!"

Mrs. N. M. -Belvedere

"Clean, well done."

Mrs. N. G. -Tiburon

"Very satisfied!"

Mrs. S. -San Rafael

"Loved the sales rep.  The installer was a good guy.  Overall pleased."

Mr. G. B. -San Rafael

"Wow, beautiful job!  I would recommend you guys anytime. Thank you for such a professional job." 

Mrs. W. -Novato


Mrs. M. M. -Mill Valley

"Since my husband and I work in the city, my entire interaction has been done via the phone with the salesman and service manager.  They always exceeded our expectations."

Mrs. C. L. -Larkspur

"You've been a joy to work with."

Mr. W. -Sausalito

"The installer was great."

Mrs. M. J. -Petaluma

"Everyone was nice and did a good job and the system is really easy to use."

Mrs. C. H. -Tiburon

"The team was courteous, friendly and helpful and worked well together."

Mrs. J. B. -Belvedere

"Everyone was very nice."

Mr. E. W. -San Francisco

"Extremely well run company with excellent staff."

Mrs. K. M. -San Rafael

"Very professional.  I recommended you to my neighbors."

Mr. G. P. -Novato

"Your employees are terrific.   Always a pleasure to work with them."

Mr. V. H. -Mill Valley

"Appreciated the prompt help from the service department when a problem arose."

Mrs. F. B. -Fairfax

"Everyone I dealt with was exceptionally professional, friendly, helpful."

Mrs. E. P. -Greenbrae

"The installers were prompt, courteous and professional.  I would highly recommend your service."

Mr. P. -Tiburon

"Everything has been excellent."

Mrs. K. -Mill Valley

"Friendly, informative-one and all."

Mrs. V. F. -Larkspur

"Excellent service!"

Mr. D. K. -San Rafael

"The tech was great-no complaints!"

Mr. J. K. -San Rafael

"Great customer service!  Prompt response to calls."