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Customer Comments

Over the last 35 years, Redwood Security has received thousands of compliments regarding our installation designs, service, office personnel, installers and equipment. These compliments are the result of Redwood's one and only goal to make each and every customer completely satisfied for as long as they are a customer of Redwood Security. This is a sampling of comments received by Redwood Security Systems, Inc.

All were handwritten by the customer and are on file. No incentives were offered for favorable comments.


Mr. G. C. -Mill Valley

"You run a great operation.  Everyone has been easy to work with."

Mr. & Mrs. W. M. -Novato

"The installer was excellent."

Mr. J. S. -San Francisco

"Your company has been a pleasure to work with."

Mrs. J. S. -Novato

"Great experience-thank you!"

Mr. B. C. -Larkspur

"Very clean installation."

Mr. W. C. -Sausalito

"Very happy."

Mr. R. D. -San Rafael

"Very happy with everything."

Mr. L. G. -Mill Valley

"Great job-very professional."

Mrs. S. T. -Mill Valley

"Excellent!  The installer is really good."

Mrs. C. Z. -San Rafael

"Everyone was great.  I couldn't be more pleased with your company."

Mr. D. K. -San Francisco

"Very professional and pleasant throughout."

Mr. D. B. -Kentfield

"The sales rep and installer were excellent!"

Mrs. B. C. -Mill Valley

"The installer was really great.  Fantastic!  Thanks."

Mr. C. E. -Novato

"Excellent, friendly and professional."

Mrs. A. I. -Mill Valley

"The salesperson was accomodating, the people on the phone were efficient and pleasant, the installation tech was knowledgeable and very professional."

Mrs. P. N. -Tiburon

"Has been a pleasure to do business with you.  Thank you."

Mr. J. C. -San Rafael

"The installer was terrific!"

Mrs. C. -Mill Valley

"Professional high quality installation of switch over from ______(other company).  Very high marks to the installers.  I am impressed with the caliber of Redwood personnel."

Mrs. B. P. -Novato

"Always prompt and courteous service.  A pleasure doing business with the Redwood Security Staff."

Mr. J. -Mill Valley

"Everyone has been very attentive and thorough."

Mrs. T. A. -Sausalito

"I am very happy with the system and the personnel."

Mr. & Mrs. S. J. -San Francisco

"Overall good experience."

Mrs. E. S. -Mill Valley

"The installer was great."

Mr. E. H. -Tiburon

"Everyone has been very professional.  The tech was meticulous.   I appreciated his attention to detail.  All seems to be working fine.  If not, I feel Redwood will still take care of any problem.

Mrs. S. B. -Mill Valley

"Thank you to the team.  Everyone was polite and informative."

Mr. A. K. -Mill Valley

"The installer wore shoe covers indoors.  Excellent.  Was polite, professional and courteous.  An excellent experience, thank you."

Mrs. L. M. -Mill Valley

"The installer is outstanding.  Don't lose him!"

Mr. A. T. -Sonoma

"Love Redwood Security.  Everyone is just the best."

Mr. R. -Novato

"Awesome!   Referred all of our neighbors."

Mr. G. F. -Novato

"Excellent representatives, nice, on time, did a good job of explaining."

Mrs. K. S. -Novato

"The salesman was great, the installer did a wonderful job. A+ in every way."

Mrs. J. H. -Mill Valley

"The office has been very quick and helpful with my inquiries.  The installer was great!  He was such a nice person to have around and very professional."

Mr. K. C. -Mill Valley

"Great people. Thanks for helping us get it done quickly."

Mr. F. A. -Mill Valley

"Very happy with the installation and customer service."

Mr. J. B. -Larkspur

"The salesman and installer were great!  On time, friendly and professional."

Mrs. D. S. -San Rafael

"The installer was so helpful and professional, he is a tremendous asset to your company. I can't say enough positve things about him."

Mr. K. M. -Novato

"The service manager rocks."

Mr. R. S. -San Rafael

"Everyone we have worked with at Redwood Security has been professional, friendly and knowledgeable.  Thank you."

Mr. J. D. -Mill Valley

"The installer was great!"

Mr. M. T. -Kentfield

"The installer was very helpful in discussing alternative installation choices.  All crew were cordial."

Mr. E. L. -Mill Valley

"Work was done efficiently with good quality."

Mr. E. D. -Greenbrae

"Friendly, no pressure sales.  Tech was great in teaching me to use the system."

Mr. D. T. -Mill Valley

"Very thorough.  The service manager+++++."

Mrs. H. D. -Mill Valley

"You guys were more expensive but we like your rep and office staff the best so we chose you.  The installer was super polite and very nice."

Mrs. P. M. -San Rafael

"The installers were efficient, hard working and pleasant."

Mr. J. D. -Novato

"The installer was very good.  the office takes very good care of my needs."

Mrs. I. L. -Kentfield

"Polite, clear, straightforward-easy to understand.  Very happy."

Mrs. E. B. -San Rafael

"Installer was really super; polite, thorough, adept."