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Customer Comments

Over the last 35 years, Redwood Security has received thousands of compliments regarding our installation designs, service, office personnel, installers and equipment. These compliments are the result of Redwood's one and only goal to make each and every customer completely satisfied for as long as they are a customer of Redwood Security. This is a sampling of comments received by Redwood Security Systems, Inc.

All were handwritten by the customer and are on file. No incentives were offered for favorable comments.


Mrs. K. F. -Corte Madera

"Everyone was very nice and polite."

Ms. C. P. -Mill Valley

"Thank you for all the professional, courteous help pre, post installation.   Appreciated follow up visits to help show me how the system works."

Mr. T. B. -Kentfield

"Great work!"

Mrs. R. L. -Novato

"Installers were very polite, capable, reliable and neat!  I would recommend Redwood Security in a heart beat...everything I want in a security coompany!  Thank you!"

Mrs. L. L. -Mill Valley

"100% satisfaction.  The installer was great!"

Mr. T. H. -Belvedere

"Everything was great!"

Mrs. C. B. -Mill Valley

"My installer was very courteous, efficient and conscientious.  I highly recommend him!  It couldn't have been easier.  Thank you!"

Mr. H. -Larkspur

"Everything and everyone was great!"

Mr. R. L. -Novato

"The installer was great.  Efficient, courteous, clean.  A great worker.  I recommended Redwood to my neighbor."

Mr. R. R. -Greenbrae

"Excellent in all respects--keep it up!"

Mr. & Mrs. R. R. -Novato

"The sales rep was delightful.  The installer was FABULOUS!"

Mr. & Mrs. J. H. -Tiburon

"Everyone in Redwood Security Systems has been very attentive and responsive to our needs."

Mr. M. C. -Mill Valley

"The sales representative was very professional and sensitive to my particular circumstances. The installer was prompt and efficient.  I am very impressed with the level of service provided."

Mr. R. B. -San Rafael

"The installer did a meticulous installation in a highly professional and courteous manner."

Mr. K. -Mill Valley

"The salesman was a pro.  The installer was great and helpful and the service has been amazing!!!"

Mr. D. B. -Larkspur

"Polite-prompt-efficient-clean and neat."

Mrs. S. G. -San Francisco

"Have recommended the service to friends."

Mr. I. M. -Belvedere

"Simple to operatee, works well.  The installer was professional and capable."

Mrs. M. C. -San Rafael

"Installer was courteous/efficient and thorough."

Mr. B. -Fairfax

"I have had Redwood Security for 3 years and have been pleased."

Mrs. N. F. -Mill Valley

"Wouldn't go with any other company."

Mr. P. F. -Sausalito

"We are fortunate to have Redwood Security.  Thank you.  Glad to be a reference."

Mr. M. -Larkspur

"All very courteous, prompt and professional."

Mr. J. D. -Novato

"Awesome job by the whole team at all 3 locations."

Mr. S. O. -Sausalito

"I would highly recommend Redwood Security.  Top of the line service.  I was so impressed with the quality and professionalism of the installer."

Mr. M. C. -Novato

"Redwood has been a pleasure to work with.  Very professional, excellent response and follow-up.    Very pleased."

Mr. P. G. -Mill Valley

"On the money. Excellent work and service.  The installer did a great job for us."

Mrs. J. G. -Novato

"More than excellent."

Mr. F. P. -Sausalito

"The installer was especially professional and helpful."

Mrs. H. G. -Mill Valley

"The sales rep was very knowledgeable and insightful."

Mr. S. J. -Mill Valley

"Will recommend to others.   Highly satisfied."

Mr. S. -San Rafael

"Person answering the phone at night was very helpful and pleasant.  the installer did an excellent job of installing the system in a discreet, eye-pleasing manner."

Mrs. S. J. -Mill Valley

"Great service.  Thanks."

Mr. T. B. -Mill Valley

"The installer was very professional-helpful.  Made sure we understood the system, etc."

Mrs. B. F. -Corte Madera

"Excellent!  Enjoyed working with your highly professional crew.  I will gladly refer friends and family.  Thanks!"

Mr. C. P. -Greenbrae


Mr. J. -Kentfield

"The installer came on time and was just great.  Very thorough and clearly explained everything."

Mr. F. A. -Novato

"Prompt service!"

Mr. B. R. -Novato

"My neighbor would like an alarm quote.  Here is his name and number."

Mr. S. T. -Mill Valley

"Thank you for the wonderful service."

Mr. C. S. -Mill Valley

"Excellent service, thanks."

Mr. L. W. -Sonoma

"The service technician was great!"

Mrs. P. P. -Tiburon

"The salesman was thorough.  The installer was excellent in all respects.   Impressive."

Mr. B. G. -Mill Valley

"The installation went quite well.  The installer was a pleasure to work with."

Mrs. L. P. -Mill Valley

"The installer couldn't have been more helpful or pleasant."

Mr. A. M. -Mill Valley

"Thank you for the fast install.  All installers were respectful of my home and children who were present during the install.  I would recommend Redwood."

Mr. P. E. -San Rafael

"Exceptional!  If the installer is representative of your organizations business culture, Kudos to you.  He was extremely professional. 

Mr. E. R. -Novato

"I am very pleased with the system."

Mrs. N. -Novato

"The installer was good."

Mr. K. -San Rafael

"The technician was friendly and trustworthy."