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Customer Comments

Over the last 35 years, Redwood Security has received thousands of compliments regarding our installation designs, service, office personnel, installers and equipment. These compliments are the result of Redwood's one and only goal to make each and every customer completely satisfied for as long as they are a customer of Redwood Security. This is a sampling of comments received by Redwood Security Systems, Inc.

All were handwritten by the customer and are on file. No incentives were offered for favorable comments.


Mr. G. -Nicasio

"Great job, professional people."

Ms. M. E. -Fairfax

"Thanks for taking such good care of your customers!"

Mr. G. C. -Kentfield

"Very nice technician."

Mr. & Mrs. B. C. -San Rafael

"The installer was terrific-efficient, skillful and professional-great!"

Mr. & Mrs. R. P. -Tiburon

"Excellent service!  We are very happy!"

Ms. K. D. -San Anselmo

"Great!  Very professional!"

Mr. J. C. -Belvedere

"The best!"

Mrs. J. McF. -Mill Valley

"Excellent manner and explanation of the system.  Would recommend your security system to anyone!  Courteous, thoughtful, etc."

Ms. L. E. -Novato

"Everything went very smootly with no problems."

Mrs. B. L. -Tiburon

"The work was performed on time and in good order."

Mrs. J. L. -Sausalito

"Great service.  Keep it up!"

Mrs. S. -Sausalito

"Good work."

Mr. O. -San Francisco

"All went great."

Ms. K. M. -Larkspur

"I appreciated your company being able to coordinate the new window installation.  Everyone has been polite, professional and helpful."

Mrs. K. B. -Sonoma

"Great experience.  Thank you."

Ms. L. H. -Mill Valley

"Very friendly, patient, pleasant people.  Excellent.   Thank you."

Mrs. L. R. -Larkspur

"Very thorough, patient, pleasant, helpful and polite.  Have very much appreciated the professionalism of your employees, your service/organizations philosophy and the quality of your product."

Mrs. R. B. -Fairfax

"Very polite, clean, all business.  Great!"

Mrs. R. S. -Mill Valley

"Installer is wonderful.  Nice to have in the house.  Clean-polite."

Mrs. L. Greene -Tiburon

"Service is handled promptly."

Mr. & Mrs. R. C. -San Anselmo

"Installed efficiently and is working well."

Mr. J. D. -San Francisco

"Thanks for setting us up!  The crew was great!"

Mrs. A. F. -Mill Valley

"Great people, great service."

Mr. S. T. -San Francisco

"All good to excellent."

Ms. G. G. -Mill Valley

"The installer went out of his way to come early to the job so that I could get to a class on time.  I really appreciated this kind of action."

Mr. & Mrs. L. K. -Sausalito

"Thank you for being such a fine company."

Ms. T. C. -Belvedere


Mrs. K. -Mill Valley

"Great job!"

Mrs. M. M. -Corte Madera

"I couldn't be more pleased to have Redwood Security Systems provide me with protection.  I fell so safe!"

Mrs. N. B. -San Francisco

"Our new system is great."

Mrs. J. R. -Mill Valley

"The technician who came to our house was excellent and explained things well and took time-not in a rush to get off to somewhere else."

Mr. H. K. -San Rafael

"Your installers were especially nice, polite, efficient and very helpful.  It was a pleasure to have them around." 

Mrs. G. G. -Mill Valley

"Excellent overall service."

Mrs. A. K. -San Anselmo

"We had a terrific tech!"

Mr. G. A. -San Francisco

"Overall great service.  Thank you."

Mr. M. W. -Belvedere

"Always a professional job by the office and installers."

Mrs. E. B. -Mill Valley

"The installer did a fabulous job and answered all questions thoroughly."

Mrs. M. M. -Sausalito

"Great service-friendly, helpful and patient."

Mrs. & Mrs. R. S. -San Rafael

"The installer was always on time, helpful, efficient, tidy, well organized and built a custom system for us.  Very satisfied."

Mrs. L. G. -Tiburon

"Love Redwood!"

Mr. B. -San Anselmo

"Nice work, great communication."

Mr. G. M. -Larkspur

"Thank you for your superb service!"

Mr. B. -San Francisco

"Excellent, looking forward to a long relationship."

Mrs. C. C. -Tiburon

"Excellent service."

Mr. J. G. -Inverness

"The installer was an excellent representative of Redwood Security."

Mr. J. S. -Mill Valley

"I felt I could trust the salesman.  The installer was outstanding, professional, thorough, informative."

Mrs. L. H. -Tiburon


Mr. & Mrs. H. N. -Tiburon

"Excellent.  A pleasure to work with your company.  100% satisfied."