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Customer Comments

Over the last 35 years, Redwood Security has received thousands of compliments regarding our installation designs, service, office personnel, installers and equipment. These compliments are the result of Redwood's one and only goal to make each and every customer completely satisfied for as long as they are a customer of Redwood Security. This is a sampling of comments received by Redwood Security Systems, Inc.

All were handwritten by the customer and are on file. No incentives were offered for favorable comments.


Mrs. S. M. -Petaluma

"Glad the alarm was on...the worker had no business going into the house."

Mr. J. S. -Mill Valley

"I appreciated the impeccable service."

Mrs. M. S. -San Anselmo

"Everything has gone wrong except for what Redwood Security did."

Mr. B. C. -Tiburon

"I'm sure glad I went with you!"

Mrs. J. J. -Tiburon

"Everyone has been really nice.  I hope I can give you referrals."

Mr. R. S. -San Anselmo

"The work done was magnificent!  I'm very pleased with the system and everyone who was at my house."

Mr. J. -San Rafael

"The installer was very professional and friendly."

Mr. A. M. -Petaluma

"Installers were very nice and did over and above what I expected."

Mr. F. T. -Kentfield

"Great job! Thank you, it was better than we expected.  The installer was terrific."

Mrs. F. W. -Novato

"They worked very hard and I appreciate it."

Mr. D. K. -Mill Valley

"You guys are a classic example of how a business should be run."

Mrs. K. -Belvedere

"Thank you for having your installer stop by my house yesterday.  It was a pleasure to meet such a courteous and capable workman."

Mrs. S. R. -Novato

"We are very happy with the system."

Mr. M. J. -Mill Valley

"Thanks for the good work!"

Mrs. K. P. -Kentfield

"Your staff are all courteous, professional and expeditious in getting the job done.  Oh, if they (other companies) would be that way.   Thank you for providing security we all hope for with our homes."

Mrs. D. K. -Novato

"The did a great job.  Thorough and explained everything that is needed for safety as well.  Workers were very personable.  Great team!  They are the best!"  

Mrs. A. R. -Bolinas

"I was very glad to have Redwood doing the installation."

Mr. S. K. -Kentfield

"Very helpful and responsive.  Worked with us to design a good system." 

Mrs. C. V. -Nicasio

"Thank you so much!"

Mrs. L. G. -Corte Madera

"Your firm does a great job.  Very informative, efficient and courteous, right on time, professional, quick and clean.  Thank you!"

Mr. B. J. -Mill Valley

"Great to deal with."

Mrs. B. K. -Kentfield

"Fantastic!!!  Remarkable, terrific.  This is a company that understands providing service!!  They are the best."

Mrs. M. L. -Ross

"The installer was very nice and informative."

Mrs. B. B. -Tiburon

"Excellent service personnel!"

Mrs. P. Z. -San Rafael

"Redwood came highly recommended by our neighbor.  We are very happy with everything.  Thank you."

Mr. D. D. -San Francisco

"Helpful in decisions of what was needed.  Prompt and clean, great attitude.  Excellent."

Mrs. I. J. -Mill Valley

"Always wonderful in setting up appointments.  Very quick and the service men are patient and excellent workers."

Mrs. L. W. -Novato

"Very nice to work with."

Mr. S. C. -Kentfield

"Very knowledgeable and professional."

Mr. T. -Mill Valley

"Extremely satisfied with how an issue was handled."

Mrs. & Mrs. A. B. -Ross

"Job was well done."

Mr. S. K. -San Francisco

"Found Redwood Security to be a class act from the word go.  I really have a trusting feeling about the company based on my contacts."

Mr. J. T. -Tiburon

"Great job"

Mr. M. R. -Greenbrae

"Always polite and professional.  Thanks!"

Mrs. B. T. -Mill Valley

"It has been a good experience.  Excellent job.  Really great."

Mrs. A. E. -Tiburon

"From start to finish, it was a breeze, even on a rainy day.  Our second installation with Redwood and as always-very pleased." 

Mrs. S. S. -Mill Valley

"All personnel were terrific-very professional.  Would not hesitate to recommend you to others."

Mrs. K. E. -Kentfield

"Installer was on time and did a nice installation.  Was polite and courteous."

Mr. E. S. -Mill Valley

"Great company with great customer service.  Thanks!"

Mr. H. S. -Kentfield

"Knowledgeable installer."

Mr. T. McD. -Novato

"Friendly and professional.  Overall great service by friendly and helpful employees."

Mr. K. B. -San Francisco

"Very helpful in suggesting improvements to our system installed by______(other company).  Very competent and efficient.  Did more than we expected.  Nice personal touch unlike our previous alarm company."

Mrs. S. N. -San Francisco

"We think every one of your specialists are amazing.  Very kind and considerate." 

Ms. B. A. -Greenbrae

"Many thanks for the knowledge and experience we experienced." 

Mrs. D. A. -San Anselmo

"Great!  Thank you."

Mrs. D. K. -Novato

"Excellent!  Very knowledgeable.  Always nice and friendly.  Would recommend Redwood Security.  Love the logo."

Ms. J. W. -Mill Valley

"Helpful, friendly.  Great job.  Very efficient and clean."

Mr. M. H. -Corte Madera

"Thank you for your professionalism.  We're very happy with our system."

Mr. & Mrs. G. R. -San Rafael

"We never felt like you were trying to sell us anything.  You were very honest about our needs and advised us with helpful suggestions.  Very comfortable and respectful staff."

Mr. E. J. -Larkspur

"Quick, efficient, knowledgeable.  Would highly recommend this business."